How We Keep Our Wishroute Guides Inspired to Support Your Customers (and 4 Mindfulness Tips You Can Try Today)

Kait Taylor

At Wishroute, our mission to help people achieve life-changing results through healthy habit change wouldn’t be possible without our Wishroute Guides: the amazing team of human coaches providing support via text to help users reach their goals using our customers’ wellness products.

So when it comes to team training, we practice what we preach! Our guides receive a strong coaching foundation in our unique, judgment-free methodology, but it’s our continual investment in our team’s personal and professional development through resources, activities and workshops that allow guides to truly connect to a customer’s product focus - such as meditation, weight loss, and even personal finance - to provide even better user support. We’ve shown that inspired guides lead to more successful users, and increased revenue for our customers. We’ve shown that inspired guides lead to successful users and increased revenue for our customers.

Recently we invited meditation coach Molly Williams to lead our team in a virtual Mindfulness Workshop. Through meditation and open dialogue, Molly helped our guides understand the mind-body connection and the power of intentional pause. Our guides came away with strategies to create more mindful moments in their own lives, and in turn help our customer’s users do the same.

Since we’re so passionate about bringing wellness and mindfulness tips to everyone, we’re sharing Molly’s mindfulness tips to inspire YOU to feel present and stress-free in your day 😊

“Wishroute is so powerful as a model of coaching … because what people need to create change is consistent, small steps day after day.” - Molly Williams, meditation coach 

Molly’s Tips for a Mindful Mindset 

1. Think of mindfulness as awareness without judgment 

Mindfulness is taking pause to become aware of your body and spot any “disconnections” within yourself (think of ingrained habits you do without thinking, like snacking without listening to your hunger cues). “You can’t change what you’re not aware of,” said Molly. “With awareness comes the choice to make change.”

Whether or not it’s done with traditional methods like yoga or meditation, or by taking a daily walk outside, creating a practice for mindfulness is about building regular time into each day to pause in an intentional way. Molly says we need that daily ritual to serve as a “reminder” to slow down on a consistent basis - especially as we get busy. 

“We are a culture that values productivity - work harder, work longer, push through it. We think we can THINK our way out of everything, but the truth is we can’t.”

Rather, Molly suggests taking pause as a way to be MORE effective, because when we return to work we’re less likely to be suffering from stress and burnout.

2. Reduce stress and anxiety by calling yourself to the present

Molly said much of the reason anxiety is at an all-time high for many of is because we are worried about the future.

“We’re doing one thing, but our mind is off and racing in different directions,” she said. “To be fully present is to be in the NOW.” 

But during a moment of anxiety, how can we stop the overthinking and slow down enough to become present? Molly says, by checking in with your body. 

3. Get out of your head - literally  

“The fastest way to reduce stress is with physical movement,” said Molly.

Yoga and other exercise are great ways to become “aware” of your body, but simple instant practices work too, like noticing (without judgment) any tension in your body and relaxing your muscles, slowing your breath, or tapping into your senses - noticing what your body is touching or feeling, what you can hear (or not hear), what objects you can see, or what you can smell.

4. Remember you are what you think

The more you can become AWARE of your point of focus - whether it’s stressing about something in the future, or feeling frustrated over discomfort -  the faster you can make the shift. 

“Whatever we focus on is what we experience,” said Molly. “If we focus on that negative thought, we FEEL that negative thought, but if we focus on our muscles to relax, we’ll relax.” 

If you’re interested in connecting with Molly, you can find out more about her here. And if you want to learn more about Wishroute and how our guides are uniquely suited to support your users, send us a message.

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