Last Updated: May 2019
Information WishRoute May Collect
WishRoute requires certain pieces of personal information in order to operate as designed. WishRoute has the ability to collect personally identifiable information (“Personal Information”) and non-personally identifiable information that does not identify you.
Personal Information that WishRoute may collect includes: name, phone number, email address, date of birth, gender, geographic location, information for processing transactions such as your billing information, and any other information that is linked or linkable to you, such as health information, information about actions you completed, correspondence through our Services and personal preferences.
WishRoute may also collect non-personally identifiable information such as browser or platform type, device-specific information, IP address, referring site, the date and time spent and number of sessions on the Website, and information related to traffic patterns with the WishRoute Services.
WishRoute collects information about your communications through the Services, including the communications that you have with your WishRoute Guides. WishRoute Guides (“WishRoute Guides” or “WishRoute Guide” or “Guides”) are those personnel contracted by WishRoute to provide the encouragement portion of the Services. Such information may include how many messages that you send, the date and time of the communications, and the content of the communications. We may use your information to send you messages related to the Services and support you with your goals. If you no longer wish to receive messages from us, either via text message or email, you should contact us at [email protected]
WishRoute may request information, including Personal Information, from you through a survey or via a prompt for feedback within our Services. Your participation in a survey is completely voluntary and you have a choice whether to provide the requested information. We use the information and feedback that we receive from surveys to improve and enhance your experience with the Services. We may also, from time to time, offer promotions or contests, which may require you to provide certain Personal Information.
Use of Collected Information
We may use the Personal Information that we collect from you to provide the support and services offered through the Services for which you registered. Your Personal Information may be shared with your WishRoute Guides to facilitate the Services and may be used to provide offers or content related to the WishRoute Services and facilitate transactions.
We may use information that does not personally identify you to operate, maintain, enhance, and provide all of the services, features and information found within the Services. We may also use the information that we collect to improve or develop products, services, or websites, conduct research or analysis, or comply with legal requirements. We or third parties engaged by us may store such information that we collect from you.
You may decline to provide any Personal Information to us while visiting and using the Services. If you choose not to provide any Personal Information, you may not be able to use the Website or Services, and we will not be able to provide you with some of the features and functionality of the Services. If you wish to access, amend, update, or delete your Personal Information, please contact us at [email protected]
WishRoute may store, display, reproduce, publish, distribute or otherwise use User Content online or offline in any media or format and may or may not attribute it to the user. “User Content” is any content, materials or information (including without limitation, any text, information, graphics, messages, photos, images, data, questions, comments, suggestions or other content), including Personal Information that you upload, send, email, display, perform, distribute, post or otherwise transmit to us, at our request or on your own, on, or through the Services, whether in connection with your use of the Services or through the use of any third-party websites or third-party services or otherwise, and whether publicly posted or privately transmitted. Other users or parties may have access to this User Content and may have the ability to share it with third parties. Please think carefully before deciding what information you share, including Personal Information, in connection with your User Content. Be aware that public postings (including group messaging with other users) are not confidential. Please note that WishRoute does not control who will have access to the information that you choose to make public, and cannot ensure that parties who have access to such publicly available information will respect your privacy or keep it secure. WishRoute is not responsible for the privacy or security of any information that you make publicly available on the Services or what others do with information you share with them on the Services and Website. WishRoute is not responsible for the accuracy, use or misuse of any User Content that you disclose or receive from third parties through the Services. WishRoute may publish User Content for advertising, marketing, publicity and promotional activities.
A user’s profile page may be, by default, set up to display information such as the user’s display name, images, location, and optional information added by the user. Profile information is used by WishRoute primarily to be presented back to and edited by the user when the user accesses the Services and to be presented to others permitted to view that information on the Services. WishRoute recommends that you do not post information or content as part of your profile that you are not prepared to make public. Other users that have access may repost or otherwise make public your information or content. Accordingly, discretion and good judgment should be exercised when posting information or content as part of your profile.
Third Party Sites and Services
The Services may contain links to third-party websites that are not owned or controlled by us. We are not responsible for the privacy practices or the content of such other third-party websites, and you visit them at your own risk. We encourage you to review the privacy practices of those third parties.
How We May Share Your Information
WishRoute does not share your Personal Information with third parties for those third parties’ direct marketing purposes. Personal Information may occasionally be transferred to third parties who act for WishRoute for further processing in accordance with the purposes for which the data was originally collected or for purposes to which the user has subsequently consented. Sometimes a third party may have access to your Personal Information in order to support WishRoute’s information technology or to handle mailings on WishRoute’s behalf. If WishRoute transfers Personal Information to an outside agent or organization for such purpose, WishRoute will take appropriate measures in an effort to protect your privacy and the Personal Information. We may use the services of a third-party service provider such as Stripe, Inc. to process transactions and payment transactions. Please refer to and review the privacy practices and terms of service for Stripe, Inc. as we do not control or assume any responsibility for the actions of any third party, including Stripe, Inc.
WishRoute may provide to third parties information about you that does not allow you to be identified or contacted, including where such information is combined with similar information of other users of WishRoute Services. For example, WishRoute might inform third parties regarding the number of unique users who visit and/or use WishRoute’s Services, the demographic breakdown of users, or the activities that users engage in while using WishRoute Services.
WishRoute will cooperate with law enforcement and disclose any requested information if they believe, in good faith, that such disclosure is necessary to: (i) handle fraud, attacks against our systems, or security conflicts, (ii) remain in line with currently applicable state and federal laws or regulations, or (iii) protect the public or WishRoute from any attacks against intellectual or physical property or personal rights.
To the extent that you do provide us with Personal Information, we wish to maintain accurate Personal Information. If you would like to delete or correct any other of your Personal Information that we may be storing, you may submit a request to us by sending an email at [email protected] Your email should include adequate details of your request.
Security of Your Information
The security of your Personal Information is important to us. We take steps to help safeguard your information that you provide to us through the Services. However, no data or email transmission is ever fully secure. Therefore, please take special care in deciding what information to send us. It is not possible to guarantee the security or integrity of information, particularly when transmitted through the internet.
If you are a California resident, California Civil Code Section 1798.83 permits you to request and obtain from WishRoute a list of all third parties to which the company has disclosed certain Personal Information as defined under California law for such third parties’ direct marketing purposes in the preceding calendar year. If you are a California resident and would like to make such a request, please contact us at [email protected]
The California Online Privacy Protection Act (“CalOPPA”) requires WishRoute to disclose how it responds to “Do Not Track” signals. WishRoute does not interpret or respond to “Do Not Track” signals. You may set your browser settings to reject or disable cookies or web beacons. Please note that without enabling these features, your experience of the Services may be hindered and you will not be able to take full advantage of the Services. Please see the Help section of your browser for instructions on managing security preferences.
Merger, Sale or Bankruptcy
If we are acquired by or merged with a third-party entity, or if we are subject to a bankruptcy or any comparable event, we reserve the right to transfer or assign Personal Information in connection therewith.